Frequently Asked Questions

What is Web Hosting?
Web Hosting is used to accommodate the billions of websites on the internet today by hosting files which are stored in a secure, climate controlled environment and are connected to the Internet via high speed data lines.

What is a Web server?
With a constant connection to the internet, a web server is a computer that hosts web hosting files usually from web hosting provider data centers.

Do I need Web Hosting?
Yes, if you intend to create and run your own website.

What sort of hosting should I get?
This depends on your website’s needs and purpose. For small sites, free hosting should be adequate. For larger ventures with the possibility of growth, dedicated server packages would be more suitable.

What is FTP?
FTP is File Transfer Protocol, an internet procedure used to transfer materials over the Interne, known for its speed, efficiency and reliability.

Do I need still need a database or server-side scripting services if I am running a small personal website?
Not usually. For small websites not doing much more than posting information for friends and family, then web-based services such as blogging tools might be more sensible than actually running your own website.

What happens if I exceed my bandwidth allowance during the month?
Depending on the type of hosting package you choose, you may very well be charged for excess bandwidth used and then be surprised with a whacking bill at the end of the month. Always check the terms of your package so you know what to expect.

If I decide to change a web host, can I keep my domain name?
Yes, provided you register your domain name with a separate registrar before getting a hosting package.

What is uptime?
Uptime is the percentage of time that a web site is up and working. If a web host says they have an uptime average of 99.86%, this means that your site will be down for a total about 1 hour each month.